The day of your appointment please arrive 5-10 minutes before your scheduled appointment time to check in and to fill out intake forms for your services. If the front door is locked, please use the side entrance. Our beautiful old building has its quirks and the door likes to blow open.
Water, tea & coffee are always offered to ensure you can fully relax and enjoy your time with us.
If you need to cancel or reschedule, please do let us know 24 hours prior to your appointment to avoid a 50% compensation fee for the missed appointment. No show appointments, or being late by over 15 minutes will result in a 100% compensation fee. These fees will be collected at your next appointment.
After 3 late arrivals, you will no longer be able to schedule online, only via the phone or on a walk-in basis.